Tag Archive for mambo

GoDaddy Crashed My Website and Won’t Admit it!

So I went to bed last night with a fully functioning website, I woke up this morning with one that looked like this:


Yeah I think there is something wrong there.

I spent hours trying to figure it out, I thought maybe I was hacked. I know I didn’t do anything to it to make this happen. So after hours searching I find that it’s a PHP problem and these errors only show up with Mambo CMS when you try and use PHP 5.3.6 with it as it’s not compatible.

I knew I didn’t change the PHP version so I emailed GoDaddy support and they told me no we didn’t do anything it must be something you did.

So after some time messing with the code I got access to the backend of the site and did some snooping around and I found my site is using PHP 5.3.6 !!!

Here’s a screenshot:


I’ve sent GoDaddy support this screenshot five times now and they still keep telling my that no I’m not running that version of PHP and they keep sending me some copy and paste response. They will not acknowledge the fact that they update the PHP without my knowledge, they should have told me they were going to do this.

Here’s the PHP info where you can plainly see I’m running PHP 5.3.6:

I have numerous emails where they insist that I’m NOT running PHP 5.3.6! Really? Then how the fuck do you explain that what I have above?

I mean seriously I get tons of spam email crap from GoDaddy about all kinds of offers, they couldn’t have let me know about something important like this?!

What pisses me off the most is that I lost $100 in advertising income because of this, I was planning on putting that aside and buying my kids their school supplies with it.

Not to mention of course the other income I am losing as well because the site isn’t exactly in working order.

GoDaddy will not admit they did anything wrong, when it plainly shows right there that I’m running PHP 5.3.6. I did not upgrade it to that, so someone else did. I highly doubt that someone hacked into my account and changed the PHP version so that leads me to they did something on their end.

GoDaddy Sucks.. and I need a new host.. Part two?!

Apparently someone at GoDaddy reads my blog, I got a call this afternoon from the ‘office of the president’ of GoDaddy and he referenced this blog posting.. that’s a trip isn’t it?

Well he was nice, but didn’t solve my problem, from what we gathered it could be a couple things, one is that there is a limit of 50 connections at one time to the database pulling data, there could be 200+ people on my site looking at it but only 50 can actually access the database…

Related to the DB, I also learned that there is no limit on the size of the database, I read somewhere a while ago that there was a 200mb limit on databases on GoDaddy shared hosting, but that limit was changed, too bad that they don’t mention this size anywhere on their site, maybe they should list that somewhere…

another problem could be the database itself, it was locking up for some reason, he recommended I optimize it… well I went into the backend of my site and deleted 4853 database entries, and then another 582 on top of that, I deleted old stuff from years ago, when you delete things in mambo it goes into the trash bin just like Windows, you have to go in and empty it just like Windows, well obviously I haven’t done that in a while, and considering you can only select 50 items at one time it took me a while…

so we’ll see if that lightened the DB any, going to do a backup shortly, and I know there is some other old entries in there that can be deleted as well…

but I think the real problem presently is the connections limitation and there is no way around that other than upgrading my hosting to a virtual dedicated server.. which is cost prohibitive right now..

hmm.. Hey GoDaddy.. Wanna be the official sponsor of DragonSteelMods?

hehe.. had to try..

GoDaddy Sucks.. and I need a new host..

It’s that time again for me to rant about my webhost…

This has been going on for quite some time now where my site, dragonsteelmods.com is just not there, or it displays an error page where the site cannot be displayed..

how can they offer 1 terabyte of bandwidth per month but not let you use it? most I’ve hit is like 50gigs per month..

I’ve emailed them numerous times and they keep telling me that nothing is wrong with my site, if it’s supposed to show an error page then yeah nothing is wrong with it…

they tell me that they can see it just fine, how is that possible if I can’t?

My site hit digg and I had over 1000 people online at the same time with just it slowing down, now I’ve got a little over 200 people online and it has crashed, how is that possible?

Well I guess it’s possible because I’m using GoDaddy as my host right? That’s what I get for using a shared hosting account, but then again I make no money from the site so hosting is paid out of my pocket for my sites…

I’m looking into Media Temple grid hosting now to see what they can offer me instead of GoDaddy…

I got into an argument on the phone the other day with one of the GoDaddy reps who called me to ‘thank me’, I answered the phone and he asked to speak to me and I said yes that’s me and who’s this? He says it’s so and so from GoDaddy, and I immediately cut him off and said I don’t want to buy anything, he says ‘oh no, I’m not trying to sell you something, I just called to say Thank You for being a GoDaddy customer, then in the next breath he asks me if I know that I could save money by paying for my hosting yearly, and that I’ve got a couple domains that are expiring and would I like to renew them now over the phone’

Ummm.. that sure sounds like he’s trying to get my money to me…

anyway, I’m wondering if I could actually get donations to get the hosting upgraded? I’ve seen many sites out there that have Paypal donation buttons, but I wonder if they work? I tried selling advertising but noboday want it.. I dunno, it sucks being broke..

busy, busy and busier

wow.. I’m just so busy lately it’s hard to get anytime to myself to do anything I need to do..

I need money is what I need really, I need to upgrade my site to a dedicated server, but with three kids I just can’t do it..

I was all set ready to go, but I lost an advertiser with no explanation or anything. I emailed them, I even called them but they just never responded, just plain rude really it was. Just really unprofessional all around, at least give me the decency of an email response as to why… so anyway, that killed my idea for upgrading the server. I have advertising spots available but no one is inquiring, well I did have two people inquire but I believe they were just spammers…

oh well, I just finished a major upgrade to core of site and mysql database, added a commenting system as well.. going to be doing some other tweaks as time allows.

I’ve got articles and reviews to write and websites for a friend of mine to create, and an apartment to finish… on top of all of this I decided to learn Japanese, the language as spoken not written just yet…